Welcome to www.ShipSticks.com (the "Site"), the website and online presence of Global Sticks Express, LLC (“Ship Sticks”, “we”, or “us"). Ship Sticks respects the privacy of those individuals and companies who access and/or use the Site (“you”, “your”, “user”, or collectively “users”) and is committed to protecting the privacy of the personally identifiable information we collect from you as you access and/or use the Site via the Internet, the world wide web, mobile networks, mobile applications, or any other communication methods now known or in the future developed. This privacy policy of Ship Sticks describes the privacy practices for Ship Sticks in connection with the information we collect from you online through the Site (the "Privacy Policy"). The purpose of this Privacy Policy is to inform you about the types of information we gather about you, including information gathered when you visit the Site, and information we may receive from third parties or affiliates in addition to that online information, how we may use that information, whether we disclose that information to anyone, and the choices you have regarding our use of, and your ability to correct, the information. Ship Sticks strives to help visitors of the Site protect their privacy while using our Site. By using the Site, you expressly consent to the use and disclosure of information as described in this Privacy Policy.

How We Collect and Use Information

We may collect information in several ways by your use of this Site, as well as from forms you submit to us, or personal correspondence, such as emails or letters that you send to us. We may ask you to voluntarily provide us with personal information on this Site for you or your customers. In addition, when you log onto the Site, our servers may log your IP address, the URL of your request and other information that is provided in the HTTP header. Also, our third-party service providers may ask you voluntarily to provide personal information on their websites and may share such personal information with us, as governed by their respective privacy policies. Our use of information received from a service provider will be dictated by the service provider's privacy policies and not this Privacy Policy.

We collect two types of information: personally identifiable information and non-personally identifiable information. Personally identifiable information is information that identifies you or your customers or can be used to identify or contact you or your customers ("Personally Identifiable Information"). We also may collect information that by itself typically cannot be used to identify or contact you or your customers, such as demographic information (such as age, profession or gender), user IP addresses, browser types, domain names, information about shipments scheduled through the Site (including the weight and destination of a package and whether the package was insured) and other anonymous statistical data involving the use of our Site ("Non-Personally Identifiable Information").

Personally Identifiable Information we collect may include your name, email addresses, postal addresses, ZIP code, telephone number, credit card information, date of birth, gender, age, user name and password, and other information either desirable or necessary to provide quality services to our customers and visitors. We may also collect information about you such as your use of the Site and communication preferences.

From our business clients, we may also collect certain Personally Identifiable Information about their customers, such as their customers' names, postal addresses, ZIP codes, email addresses, phone numbers, credit card numbers and billing information. However, we require our business clients to obtain permission from their customers before they share their customers' Personally Identifiable Information with us.

Like many other websites, Ship Sticks may use cookies to customize content specific to your interests and track your use of the Site. "Cookies" are text files that are placed on your computer and may be used to store your personal information. In addition to cookies, Ship Sticks may use other now known or later developed technologies to assist Ship Sticks in observing the behavior of users visiting the Site. These technologies access individual user information but the information is used only to compile aggregated statistics about the Site's usage.

To the extent we are able to do so, we may link your Non-Personally Identifiable Information with your Personally Identifiable Information. We may also link information collected online with information we collect offline or collected online by third parties.

Ship Sticks may use the information collected from you to provide services which you have requested from us or services which have been requested on your behalf by one of our business clients. We may also use your personal information to send you targeted messages, publications, news, and information about events, special offers, promotions and benefits. Ship Sticks may use third-party service providers to send and distribute e-mail and to perform other marketing and support functions. We may use information we collect from you to improve the content of this Site, to enhance users' experiences when visiting this Site, and to customize the content and layout of this Site for each individual user.

Sharing of Personal Information

Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any information we gather from you on our Site. We may share your personal information with our affiliates or with select third parties who offer goods or services we think may be of interest to you. From time to time, we may partner with other organizations or companies to provide co-sponsored or co-branded promotions, services or events and may share your personal information with our co-sponsor(s). Ship Sticks may provide your personal information to service providers or contractors to perform functions on its behalf, such as, but not limited to, companies or individuals hired to: provide shipping and other related services, communicate news, deliver Ship Sticks’ promotional materials via e-mail and direct mail, to develop, enhance, market or provide any of Ship Sticks’ services, to process payments and to assist Ship Sticks with sending communications and performing other marketing and support functions. If you are an individual user, Ship Sticks may also share your information with our business clients (for example, hotels, golf courses, resorts, etc.) and/or persons or companies located at your shipping destination or departure point in order to, among other things, provide or enhance the services provided by Ship Sticks, or enable them and/or Ship Sticks to better serve you. Also, Ship Sticks may use third-party social media platforms, including third-party social media websites, to communicate with you.

We use a third party payment service provider, Authorize.Net, to process certain payments initiated through the Site. We also may allow use of PayPal or other third-party payment services for purposes of processing certain payments initiated through the Site. Any payment-related information that you provide through the Site may be collected by that third-party payment provider and by Ship Sticks, and may be subject to that provider's privacy policy, in addition to this Privacy Policy. Ship Sticks has no control over, and shall not be responsible for, that provider's use of information collected through the payment processing services that it provides for the Site. PLEASE NOTE THAT THIS PRIVACY POLICY DOES NOT ADDRESS THAT THIRD-PARTY PROVIDER'S PRIVACY OR INFORMATION PRACTICES, OR ITS COLLECTION AND USE OF INFORMATION OBTAINED THROUGH ITS PROVISION OF PAYMENT PROCESSING SERVICES. For information regarding Authorize.Net's privacy and information practices, please see Authorize.Net's Privacy Policy. For information regarding PayPal's privacy and information practices, please see PayPal's Privacy Policy.

We also may share with third parties aggregated demographic and statistical information that is not personally identifiable.

Ship Sticks also may disclose an individual's personal information:

  • to a person who in the reasonable judgment of Ship Sticks is seeking the information as an agent of the individual;
  • in situations where sharing or disclosing your information is required in order to offer you products or services you desire;
  • to a third party or parties, where disclosure is required or permitted by law;
  • if, in the reasonable judgment of Ship Sticks, it is necessary enforce compliance with our internal policies or the Terms of Use or to protect our Site, customers, or others; and
  • to any other entity that acquires all or a portion of our organization by merger, reorganization, operation of law, or a sale of some or all of Ship Sticks’ assets.

Ship Sticks may be required to use or disclose your information in connection with a legal action or other proceeding, including without limitation, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request.

Children's Information

Ship Sticks does not knowingly solicit or collect personal information on the Site from children under the age of 13 without prior verifiable parental consent. If Ship Sticks learns that, despite these measures, a child under the age of 13 has submitted personally identifiable information to Ship Sticks through the Site, it will take reasonable measures to delete such information from its records and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).

How We Store Your Information

Ship Sticks is committed to protecting the security of any personal information you provide to us. We maintain commercially reasonable safeguards to maintain the security and privacy of personal information that you provide to us. After you have submitted your information online to Ship Sticks, we recommend that you end your browser session before leaving your computer. In spite of these protections, Ship Sticks cannot guarantee the security of any data submitted over the Internet. After your information reaches Ship Sticks, however, it is stored on servers (or in the case of information received from you in person, in writing or over the phone, in physical storage areas) protected by procedures and technology designed to block reasonably foreseeable intrusions by unauthorized third parties.

Opt-Out From Mailings

From time to time, you may receive periodic e-mails, mailings or telephone calls from Ship Sticks with news or other information on events, services, discounts, special promotions, upcoming events or other offers from or on behalf of Ship Sticks. If at any time you wish to stop receiving emails or mailings from Ship Sticks, please send us an email to info@shipsticks.com with the phrase "Privacy Opt-out: Ship Sticks Mailings" in the subject line, or write to us at the address provided below, and we will remove you from Ship Sticks’ mailing list. Alternatively, for e-mail communications, you may opt out of receiving such communications by following the unsubscribe instructions set forth at the bottom of most promotional e-mail messages from Ship Sticks.

Third-Party Websites

This Privacy Policy applies solely to information collected by Ship Sticks. This Privacy Policy does not apply to other websites that are accessible through this Site, including but not limited to any third-party websites that process payments or provide shipping services on behalf of Ship Sticks. Please be aware that third-party websites that process payments for Ship Sticks and websites for our advertisers, sponsors, affiliated entities and other third parties that are accessible through this Site may have their own privacy and data collection policies and practices. Ship Sticks is not responsible for the privacy practices of such sites and will not be responsible for any actions or policies of such third parties. We encourage our users to be aware when they leave the Site and to read the privacy statements of each and every website that you visit.

Information Sharing Disclosure Requests

If you are a California resident, you have the right to request one Notice of Information-Sharing Disclosure per year which will identify the third parties with whom Ship Sticks has shared the Personally Identifiable Information we have collected from you. You may request the Notice of Information-Sharing Disclosure by writing to us at 301 Clematis Street, Suite 206, West Palm Beach, Florida 33401 or by e-mailing us at info@shipsticks.com. We will respond to your request for a Notice of Information-Sharing Disclosure within 30 days of receiving your request.

Contact Us

If you would like to update or correct your information or modify your communication preferences, or if you have questions regarding our Privacy Policy or the use of information collected, you can contact us:

by phone: 1-855-867-9915

by email:

info@shipsticks.com

by writing to us at:

Ship Sticks, LLC
301 Clematis Street
Suite 206
West Palm Beach, Florida 33401

Policy Changes

Ship Sticks may amend this Privacy Policy from time to time. Should this Privacy Policy be amended in any way, changes will be posted to this webpage. As we may make changes from time to time without notifying you, we suggest that you periodically consult this Privacy Policy. Your continued use of the Site after the effective date of any modification to the Privacy Policy will be deemed to be your agreement to the changed terms.

Last Updated August 31, 2011